2pb77 Privacy Policy

1 Introduction and Applicability

2pb77 is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to all users who visit the website https://2pb77.cam, register an account, or use any of our services.

This Policy describes what personal information 2pb77 collects, why it is collected, how it is used and stored, and what rights you have over your information. By using this platform, you are considered to have given your consent to the terms of this Privacy Policy.

2pb77 is fully committed to protecting user privacy. We believe that you are the owner of your personal information, and it is our responsibility to manage that information with proper protection.

2 Information We Collect

2pb77 may collect information from various sources. Details are provided below:

2.1 Information Provided at Registration

When you create an account with 2pb77, the following information is collected:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Information about your preferred payment method (bKash, Nagad, Rocket, Upay)

2.2 Identity Verification (KYC) Information

The following information may be requested for account verification purposes:

• National Identity Card (NID) number
• Copy of passport (where applicable)
• Proof of address

2.3 Transaction Information

Records of your financial activity on our platform are stored, including deposit amounts, withdrawal amounts, betting details, and transaction dates and times.

2.4 Automatically Collected Information

When you browse 2pb77, our system automatically collects certain information:

• IP address
• Device type and operating system
• Browser type and version
• Pages visited and session duration
• Referral source

3 Purpose of Data Collection

2pb77 uses collected information only for lawful and relevant purposes. Information is processed for the following reasons:

• Account Management: To create your account, keep it active, and verify login.
• Service Delivery: To provide all services without interruption, including slots, cricket betting, fishing games, and live casino.
• Processing Financial Transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Fraud Prevention: To ensure account security and detect suspicious activity.
• Age Verification: To confirm that the user is 21 years of age or older.
• Customer Support: To provide 24/7 assistance in responding to your complaints and questions.
• Bonuses and Promotions: To send you relevant offers and bonuses (only with your consent).
• Responsible Gaming: To monitor gaming behaviour and provide support when needed.
• Legal Compliance: To comply with applicable laws and regulations.

We never use your information for unnecessary commercial purposes or to sell to third parties.

4 Data Storage and Security

2pb77 uses industry-standard security technology to keep your information safe. Our security framework includes:

4.1 Technical Safeguards

• SSL Encryption: All data transfers on our website are secured through SSL (Secure Socket Layer) encryption.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.

4.2 Organisational Safeguards

• Only authorised staff members can access sensitive user information.
• All staff are trained on data protection policies.
• Regular security audits are conducted.

However, no data transmission over the internet is completely risk-free. Even with the highest level of caution, complete security cannot be guaranteed. Keeping your account password confidential is your own responsibility.

5 Sharing Information with Third Parties

2pb77 does not sell or rent your personal information. Information may be shared in a limited way in the specific circumstances below:

5.1 Payment Processing Partners

To complete financial transactions, necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These partners operate under their own privacy policies and are committed to protecting your information.

5.2 Technology Service Providers

Game software providers (including Pragmatic Play, JILI, PG Soft, Spribe, and others) and technology providers that support platform operations may access limited information, but only for the purpose of delivering services.

5.3 Legal Obligations

We may be required to provide information on the basis of a legal order from a law enforcement agency or court. In such circumstances, only the minimum information necessary to fulfil the legal requirement will be provided.

5.4 Fraud Prevention

Information may be shared with relevant regulatory bodies to prevent fraud, money laundering, or other illegal activity.

6 Cookies and Tracking Technologies

2pb77 uses cookies and similar technologies on its website to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the platform to function properly. These include maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences such as language selection and settings.
• Analytics Cookies: To monitor website performance and improve the user experience.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.

7 Your Rights

Every user of 2pb77 has the following rights over their personal information:

• Right of Access: You may request a copy of the personal information stored in your account.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, however if legal obligations exist it may not be possible to delete all information.
• Right to Object to Processing: You may object to your information being processed for specific purposes.
• Right to Data Portability: You may request your personal information in a structured, machine-readable format.
• Right to Opt Out of Marketing Communications: You may request to stop receiving promotional emails or messages.

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. Your request will be processed as quickly as possible after it is received.

8 Protection of Minors

2pb77 is strictly not for persons under the age of 21. We take particular care in protecting the privacy of minors.

• All users' ages are verified at the time of registration.
• If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be securely deleted.
• If parents or guardians suspect that their child is using this platform, please contact us.

To learn more about the protection of minors and responsible gaming, visit our Responsible Gaming page.

9 Data Retention Policy

2pb77 stores your information only for as long as necessary. Retention periods are as follows:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, records of financial transactions and identity verification documents are retained for a specified period in accordance with legal obligations.
• Inactive Accounts: Information relating to accounts that have been inactive for an extended period is reviewed in accordance with our data retention policy.
• Marketing Information: Your information is removed from the marketing communications list as soon as you opt out.

10 Policy Changes

2pb77 may change or update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed.
• You will be notified of important changes via email or through the platform.
• Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.

We recommend that you review this Privacy Policy regularly so that you remain informed of the latest information.

11 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — support available in Bengali

We will try to respond to your request as quickly as possible. Our support team is always ready to serve you according to Bangladesh Standard Time (BST, UTC+6).

Your privacy is our highest priority. We sincerely thank you for your trust and confidence in 2pb77.